Privacy Policy
1. General
We respect your right to privacy. This privacy policy seeks to provide you, as a user of this website, with information on the manner, extent, and purpose for collecting, using and processing of personal information (e.g. name, address, email address, telephone number, user behavior or IP address).
The data protection for this website is fully GDPR (EU General Data Protection Regulation) compliant.
We are committed to ensuring that data protection regulations are respected both by us and by any external service providers we use.
However, please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.
Personal data is only collected and processed as far as:
- This is necessary for the provision and functioning of this website.
- You have given us permission to do so.
- The collection and processing is required by law.
Personal data will not be disclosed to third parties, except:
- In the course of order processing, the data is passed on to service providers with whom we have concluded a data processing contract (AV) in accordance with Art. 28 GDPR.
- You explicitly consent to this.
- We are required by court order to disclose.
Your personal data will be deleted or blocked as soon as:
- The purpose of storage is eliminated.
- No statutory regulations require storage.
2. Entity responsible for data protection
OSMOSYS EES Center
Domaine du DOLCE
Chaussée de Bruxelles 135
1310 La Hulpe
Belgium
Email: info@osmosys.be
Phone : + 32 471 27 16 08
Information about your rights to information, correction, deletion, cancellation etc. can be found in clause 7 of this Data Protection Policy.
3. Accessed Data
i. Server log files
For technical reasons, your internet browser automatically transmits information to the server of our website providet. This information is stored in so-called log files, which collect the following information:
- Date and time of your visit, including time zone
- File or resource being accessed and amount of data transferred
- Referrer URL
Your Internet Protocol (IP) address - Host name and operating system of your computer
- Type, language and version of the browser
We use this information solely to generate usage statistics to ensure safe and stable operation of the web server.
This data will not be disclosed to any third party.
This data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person.
We reserve the right to evaluate this data in detail, if we have concrete evidence suggesting unlawful use of the services offered.
These data are automatically deleted at regular intervals.
ii. Provider and Server Location
We operate this website with a hosting service provider with whom we have a GDPR compliant data processing contract. This stipulates the following:
- Website and user personal data will only be stored and processed within the EU.
- In accordance with the state of the art, technicians and personnel must take preventive measures to prevent data loss.
- All data will be stored and processed in accordance with the provisions of the GDPR.
- The server of this website is primarily located in Denmark.
4. Encryption
This website transmits data encrypted by default. For this purpose, the so-called SSL encryption is used. The required SSL certificate installed on our server was issued by an independent organization. An encrypted connection is indicated by the browser’s address bar switching from http:// to https://.
As soon as the encrypted SSL connection has been established, your entries can no longer be easily read by third parties.
5. Cookies
We utilize cookies on our website to recognize your device and remember certain information about your visit.
Types of cookies we use:
i. Essential Cookies
These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use its features.
ii. Analytical/Performance Cookies
We use these cookies to collect information about how visitors use our website. This helps us improve the Website’s performance and provide a better user experience.
iii. Functionality Cookies
These cookies allow our website to remember choices you make (such as language preferences) and provide enhanced features.
iv. Targeting/Advertising Cookies
We may use these cookies to deliver relevant advertisements and measure the effectiveness of our advertising campaigns.
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. However, disabling certain cookies may affect the functionality of the Website.
We may use third-party services that use cookies. These services include analytics providers, advertising networks, and social media platforms. Please review the privacy and cookie policies of these third parties for more information.
We may update this Cookie Policy from time to time to reflect changes in technology, applicable laws, or our business practices. We encourage you to review this policy periodically.
6. Contact forms / e-mail
If you contact us via forms or e-mail, we will save and process your information. If necessary, this could also include your IP address and mail log files. The storage and processing of this data is solely in order to facilitate communication with you and to prevent misuse of communication channels.
The information you provide, including your personal data, will be further processed and answered exclusively by appropriately instructed staff. If we choose to employ subcontractors, your data may also be forwarded to them, but only if they have signed a GDPR compliant processing contract with us.
The personal information you have provided will be deleted if when it is no longer required to process your request and there are no more legal retention requirements.
All other collected data will be deleted automatically.
7. Your rights as a user
i. Cancellation
You have the right pursuant to Art. 7 GDPR to revoke your consent to the storage and processing of your personal data with future effect.
ii. Information
As a user, you have the right under Art. 15 GDPR to receive, upon request, free of charge information about personal data stored about you.
iii. Correction
Furthermore, as a user, you have the right under Art. 16 GDPR to complete or correct any incorrect data that has been stored about you.
iv. Deletion
Insofar as there is no legal obligation to retain data, under Art. 17 GDPR you have the right to have personal data stored about you deleted (“Right to be forgotten”).
v. Blocking
Furthermore, you have the right according to Art. 18 GDPR to restrict the processing of personal data stored about you.
vi. Objection
As a user, you can object to the future processing of your data in accordance with Art. 21 GDPR at any time.
vii. Complaints
According to Art.77 of the GDPR, you have the right to complain to a Data Protection Authority if your personal information has not been processed correctly by us.
viii. Contact Person
Caroline
Domaine du DOLCE
Chaussée de Bruxelles 135
1310 La Hulpe
Belgium
Email: info@osmosys.be
Phone: + 32 471 27 16 08